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Commission Junction — What’s Your Function?

December 14th, 2009 posted by · 2 Comments

Commission JunctionCommission Junction was one of the first affiliate networks I joined — I believe back in either 2000 or 2001. I made $75 my first day and thought I was conquering it, as I had never earned an income online before. I got my cheque in the mail a few weeks later and cashed it.

Since then, I earned a few dollars here and there and eventually got another payment. Over the course of years to come, other affiliate networks popped up and I started trying those out; putting CJ on the backburner for a while. I logged into CJ periodically to check out the new offers and see how my campaigns were doing.  I don’t quite know the exact date that I was no longer able to log into my CJ account, but it has been quite a few years.

I went to check my stats one day and realized my login credentials were no longer accepted. I tried the password reset and received a new password, only to get a message saying my e-mail address is not associated with an account on their system. Very odd. I e-mailed their support desk, only to not receive a reply. If my account was disabled for some reason, a courtesy e-mail would have been nice.

I signed up for another account and was back in business — until about a week later. When my new account credentials were no longer accepted. At this point, I was getting pissed off. I know for a fact that I didn’t do anything against the terms of service, as I had only promoted one campaign on the web, which involved slapping a banner on a blog and never touching it again.

A second e-mail to CJ support was sent, with no reply. Nothing. Complete silence on their end. This all happened around the 2004-2005 mark, where my first account was now already over three years old.

Last week, I decided to give it another go and see if I could finally get to the bottom of why CJ doesn’t seem to like me. I sent another e-mail to them and have yet to get a reply. I decided to try signing up a THIRD time, but both e-mail addresses I chose say they’re already associated with other accounts — which is true, the previous two accounts I opened. So, at least I’m still in their database. I guess that helps me to feel at least a little warm and fuzzy inside.

If you’re reading this, Commission Junction, thanks for being the worst affiliate network to ever exist! Take your offers and shove ’em.

UPDATE: Since this post, CJ has reached out and reactivated my account.

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2 Comments so far
  1. Alfred MyAvatars 0.2

    Their email support sucks. They provide little to no support to their affiliates. That is why i do not use them any more.

  2. Todd MyAvatars 0.2

    CJ has a policy that deactivates inactive publisher accounts if they do not generate at least one commissionable action within a 6 month period. If your account has a positive balance, they charge you a $5 dormant account fee each month until your account hits zero or goes negative and at that point, they deactivate your account. The email addresses used for log-in stay in the database and can’t be reused.

    You can double check this policy by reading through the publisher agreement.