August 19, 2005 – The day Google stole my soul and cut off my AdSense revenue stream. I remember that day perfectly… a Friday, the sun was shining, it was extremely hot outside and I was sweating profusely from just moving around furniture. I cracked open a bottle of chilled H2O and walked over to my computer to check my e-mail. Among messages I find the following…
Mama mia! What could I have done? What happened here?! I was bitch slapped by Google so hard into oblivion, people had to wait until next Wednesday just to make an appointment with me. I immediately sent them a response claiming I didn’t click on any of my ads and asking for an explanation. Google doesn’t care who you are… they’ll stomp all over you and will not work with you to solve any issue. Here was their reply.
Thank you for your email regarding the action taken on your account.
As you know, Google treats instances of invalid click activity very seriously. By disabling your account according to our policy on this matter, we feel that we have taken the necessary measures to protect our advertisers and to ensure that invalid clicks will not continue to occur on your site.
After days of thinking what could have gone so horribly wrong for them to give me the boot, I came up with it. At the time, my computer was used by multiple people in my household. I was running AdSense on one of my business sites and had just launched a new design. I left it up on the screen and told my family to come check it out. I let them browse the newly jazzed up site and read it. That was it. Two days later is when I get this awful e-mail from the Big G. I put two and two together and figured that my family must have not known not to click on my AdSense ads. It’s understandable though – I had the ads blended so well into the rest of the design, it made Bob Villa’s wallpapering skills look like a n00b.
I thought to myself, ‘This must happen all the time and Google must surely understand the circumstances and re-enable my account.’ I e-mailed back and fourth with Google for two weeks. Finally they just stopped responding to me – I had been cut off. Just like that. No communication at all.
Late last year, November 2007 to be exact, I thought I would re-apply with AdSense for another site I had just launched. I entered the same contact information as before, same address and everything. The next day I get an e-mail saying I’ve been accepted into the program and they gave me all of the related account information. Great! I was back in business. Not more than 16 hours later, I get another e-mail that reads the following.
Your AdSense account was found to be related to an account previously disabled for invalid click activity and we have therefore disabled your account. Publishers disabled for invalid click activity are not allowed further participation in AdSense and do not receive any further payment. The earnings on your account will be properly returned to the affected advertisers.
As outlined in our program Terms and Conditions, Google reserves the right to terminate any publisher’s participation at any time.
The Google AdSense Team
Crap! They did it to me again. I filled out an appeal form for invalid click activity and sent it in. It’s now what… um, January 18th… still no word from Google on the status of this request. I don’t expect a response either. It’s not that I NEED AdSense to make an income from my sites – I already do that. It’s the principle of the whole thing – I’m completely innocent in this case. I’ve spoken to other webmasters who have been disabled for the same reason I was. About half of them have been reinstated into the AdSense program, while the other half are hearing dead silence just like I am.
All I can do now is hope Yahoo! extends their beta of Publisher Network outside of the U.S., or at least makes their program public. It’s been in beta for about 4 years now… come on guys! Pull your socks up. Even Gmail launched quicker than this.
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